General terms of sale.
The contract governing the booking and the stay in the houses of the estate. You rent directly from the owners: booking a stay implies full and unreserved acceptance of these terms.
This page is a translation of the French original. In case of discrepancy, the French version prevails.
1. Purpose
These general terms of sale govern the seasonal rental of the houses of the Collection Ô estate, booked directly — from this website, by message or through a platform referring to us. They apply to the exclusion of any other terms and, together with the written confirmation of the booking, form the contract between the guest and the lessor.
The rental conditions present the essentials in a shorter form; in case of discrepancy, these general terms prevail.
2. The lessor
- Company name
- Trade name
- Collection Ô
- Legal form
- SIREN / SIRET
- Intra-community VAT number
- Registered office
Registration number of the furnished tourist accommodation: .
3. The houses
Two houses of the estate are open for rental:
The four other houses are under construction and cannot be booked. Each house is rented as a whole, for exclusive use as holiday accommodation.
4. Booking
The request is made from the calendar on the home page or by message. It becomes a booking only after our written confirmation and payment of the deposit. Until both conditions are met, the dates remain available to other guests.
The written confirmation sets out the dates, the house, the number of guests and the total price of the stay: it is authoritative between the parties.
Minimum stay
5. Price and payment
The price shown is the total price of the stay for the whole house, for the requested dates. It is stated in euros, all taxes included, excluding tourist tax.
- Deposit at booking
- Balance
- Tourist tax
- End-of-stay cleaning
Online payment is processed by our payment provider Stripe: card details are entered on its secure pages and never pass through this website. If the balance is not paid when due, and after a reminder has remained without effect, the booking may be cancelled at the guest's fault.
6. No right of withdrawal
In accordance with Article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or for a specific period. The booking is therefore firm as soon as it is confirmed, on the cancellation terms set out below.
7. Cancellation
By the guest
Any cancellation must be notified to us in writing. The amounts retained or refunded depending on the date of cancellation are as follows:
We recommend that you take out cancellation insurance: it covers situations that neither you nor we control.
If we had to cancel
In the — exceptional — event that the house could not be handed over to you (damage, major breakdown), all sums paid would be refunded to you without delay, and we would look for a replacement solution with you.
8. Arrival and departure
- Arrival
- Departure
We welcome you on site and hand you the keys in person: it is the opportunity to walk through the house together. A condition report is drawn up on arrival and on departure.
9. Occupancy
Number of guests
The capacity stated for each house may not be exceeded, even for a single night. Any additional person must be announced and accepted before arrival.
Parties and events
Pets
The estate
The houses stand on an inhabited estate, in a quiet setting surrounded by maquis. We ask you to respect its tranquillity, particularly at night, and to keep an eye on the pool when children are staying with you — it is not supervised.
10. Insurance and liability
You must be covered by holiday civil liability insurance for the duration of the stay. A certificate may be requested.
The guest is liable for any damage and loss caused by them during the stay. The lessor hands over a house that matches its description and is in good condition for use; the lessor cannot be held liable for events of force majeure or for the guests' personal belongings.
11. Personal data
The information collected at booking is used to manage the stay. The details of the processing, its duration and your rights are set out in our privacy policy.
12. Applicable law and mediation
These terms are governed by French law and drawn up in French, which alone is authoritative.
A problem during the stay? Let us know immediately: almost everything can be settled on the spot, right away. In accordance with the French Consumer Code, any customer may then use, free of charge, a consumer mediator with a view to the amicable resolution of a dispute. Designated mediator: .
European online dispute resolution platform: consumer-redress.ec.europa.eu.
Failing an amicable agreement, the dispute falls under the jurisdiction of the competent French courts.
Last updated: